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El Paseo Family Logo


3.14

| 22 Reviews


1150 Brookside Drive, San Pablo CA 94806

510-426-4303

http://www.elpaseofamily.com


See why our residents are raving! Our San Pablo, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join El Paseo Family apartments in San Pablo, California today. 


Reviews List

A

Anibal Gonzalez

June 19, 2023

G

GREAT!

Ghardian Xx1234

March 10, 2023

L

Left 3 messages in 2 weeks asking for assistance with an application due to the gate is always closed,they never answer the office phone and the keypad says dial 319# for the office. Today I went in the gate same time as another car. Destiny was in the office. She was on the telephone and never acknowledged me. Waiting for her call to end I told her I had been calling she cut me off stating all waitlists are closed. This location needs better office staff and to really up the telephone customer service

LaTara !s Bl3ssed

May 17, 2022

E

Living here is very frustrating. At first, this place was very comfortable because the managers from before were strict so that the entire community followed the rules of the contract. Before, the manager paid surveillance to take care of the place all night and even had a towing service for the person who parked in the red zones or blocked pedestrian sidewalks and water stations. But from three years ago to today, everyone does what they want, it seems that there is no manager. Nobody respects the assigned parking spaces, supposedly the contract says that there are two parking spaces per apartment and they even give us two stickers and ask us to register our vehicles in the contract but disrespectful people without education have up to 5 cars per apartment and without a sticker inside the property. On weekends they block even the steps for wheelchairs and occupy the spaces for the disabled and nobody says anything to them because the manager is not interested in that. Before, the manager maintained the corridors on each floor, but now this manager does not maintain anything, nor does he have a number to call the tow truck, much less pay for surveillance at night. I don't know if she reports the expenses to the company or if she actually keeps the money. Also at this time there are many fights between neighbors over the parking lot, or over the noise of apartments that have more than six people living in a single apartment and they make a lot of noise that even the police come very often trying to calm them down. Every nights there are homeless looking cans at the trash containers!,. The times I look for the manager for any problem related to my apartment she is never there and there is only one lady taking her errands and if you ask her something she never has an answer for anything. At the entrance of the office there is a sheet with the phone numbers of the company so that you can call in case you have a problem, but when you call they give you many excuses and you can never talk to someone who takes things seriously. I do n’t recommend this place at all.

ERY Ross

April 20, 2022

B

Destiny the Assistant manger is really a Dream come true!! When i had a problem with some issues in my apartment she was quick and responsive to it. She is completely friendly and kind! shes the . LIKE OLD MANAGGMENT

Blake Berkeley

March 30, 2022

l

My girlfriend lives there and she is very beautiful.

lickity Split

February 16, 2021

P

Horrible management. Kicking out whilst in the middle of COVID, my neighbor who recently left was kicked out for not paying one months rent due to the fact he was in the hospital with COVID-19. There needs to be a fix. IMMEDIATELY.

ProCrastNation

January 18, 2021

B

Barbara Smith

April 01, 2018

l

Good place to swimming in the pool and spa!!

lita jones

September 15, 2017

E

Eduardo Fuentes

January 23, 2017

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